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FiltersAssist Newfront Emerging Clients (2-100 lives) on a day-to-day basis by servicing them with the optimal combination of employee benefit programs, communication, and service administration to help them achieve their business goals. Your exceptional communication and project management skills help you connect with clients by email and phone, quickly establishing trust and rapport.
Strengthen the customer experience system as we scale, bringing a defined and memorable tem experience to all customer interactions, and turning every question and need into insight. You’ll own front-line support, inbound requests and own the customer feedback loop, ensuring every interaction is handled with clarity and care while improving how CX operates. Work will span the full customer journey, from triage to resolution and retention.
The Manager, Managed Care Consulting will lead client engagements that focus on managed care strategy, payor negotiations, and healthcare revenue optimization, requiring a balance of consulting capabilities, client management, and communications expertise to drive measurable results for hospitals, health systems, and physician groups navigating complex payor environments. Your role involves leading projects to develop and execute managed care strategies including financial benchmarking, negotiation strategy, strategic communications, and stakeholder engagements that strengthen client positions.